Stephanie Hertel

My background in the industry goes back to my very first job as a receptionist for a major real estate company at age 16. Working alongside real estate agents and customers alike, I got my first taste of the American Dream of Home-Ownership and knew I wanted more. Not long after, I took a second job as a receptionist for a mortgage company and began to see this dream from another angle that prompted me to purchase my first home. After that, I knew that I wanted to help others feel the sense of accomplishment and pride that came with owning a home — moreover, I knew that I had a unique perspective that I could use to the benefit of my customers’ experience.

Customer experience and education is my #1 priority; honing in on individual goals, both short and long term, to ensure that all appropriate options are explored, so I can help find the right financial solution that meets those needs. Taking that solution and seeing it through to closing with constant communication and setting appropriate expectations is how those priorities are accomplished.

My goal is to form trusted relationships that will last far beyond the end of any one particular transaction; I work to impact the lives of families in and around my community to become a future resource not just for them, but for their friends and families as well. I love what I do, and you can feel that when you work with me!

NMLS #920930

Testimonials

on Facebook, Nov 21, 2018

Kathy

Stephanie is amazing — intelligent, knowledgeable about the process, professional and so helpful. She completed a new construction loan wi... Read More

on Facebook, Oct 16, 2018

Leah

Stephanie is my go-to lender ~ she stays focused on the client’s best interest. She has great resources. She’s well-versed on the latest... Read More

5 ★ on Facebook, Sep 04, 2018

Kristine Bullard

Stephanie is the best!! She helped us refinance through some bad luck (job lay off) at the end of our first try. And a very very stressful m... Read More

on Facebook, Aug 27, 2018

Tina

I worked with Stephanie during the process of buying my first home. Stephanie provides the best service and helps explain the process with a... Read More

on Facebook, Aug 20, 2018

Terry

professional service with a smile

5 ★ on Reach150, Jul 27, 2018

Jami

Stephanie is amazing. She is so great with communication. She keeps my clients and myself up to date with every step of the transaction. I h... Read More

5 ★ on Reach150, Jul 17, 2018

Medwin

With so many moving parts in a real estate transaction, you need everybody to do their job. Stephanie was a breath of fresh air, she updated... Read More

5 ★ on Zillow, Jul 03, 2018

fcaravalho80

Stephanie was Great to work with. I've refinanced several times over the years and I have never had such an easy experience. She is so smart... Read More

5 ★ on Facebook, May 25, 2018

Kenneth

Thank you Stephanie Hertel for the wonderful experience. Me and my family didnt know anything about buying a house and within two months she... Read More

on Reach150, May 24, 2018

Anonymous

What a refreshing relief. Without a doubt, for me Ms. Hertel is an asset to company, and represents American Pacific Mortgage Company in the... Read More

on Reach150, May 24, 2018

Anonymous

Thank you Stephanie �Job Well Done�.

on Reach150, May 24, 2018

Anonymous

She has the ability to employ an unusual combination that is lacking in today�s business environment.

on Reach150, May 24, 2018

Anonymous

I have had the recent pleasure to work with her on my mortgage loan.

on Reach150, May 24, 2018

Anonymous

Stephanie, I believe, has the very rare skill of being professional and adding a personal touch element to business matters.

5 ★ on Reach150, May 21, 2018

Regina

This is a letter of commendation for Ms. Stephanie Hertel, Loan Officer.

5 ★ on Facebook, May 15, 2018

Eliana

Stephanie helped us with our first loan. She was so informative and open about the process. She made it seem so easy to purchase a home. I w... Read More

5 ★ on Zillow, May 05, 2018

cnhannon1

I worked with Stephanie during the process of buying my first home. Stephanie provides the best service and helps explain the process with a... Read More

5 ★ on Zillow, May 04, 2018

zuser20171010144529143

If you would like to be informed of how your Real Estate loans work and how your credit score can help or hurt your chances of buying a home... Read More

5 ★ on Trulia, May 03, 2018

zuser20171010144529143

Stephanie Hertel If you would like to be informed of how your Real Estate loans work and how your credit score can help or hurt your chances... Read More

5 ★ on Facebook, May 03, 2018

Andrew

If you would like to be informed of how your Real Estate loans work and how your credit score can help or hurt your chances of buying a home... Read More

5 ★ on Facebook, Feb 12, 2018

Sharon

Stephanie helped us with 2 loans, one to buy the house I grew up in and one to refinance. Even with all the walls we ran into, she always fo... Read More

5 ★ on Facebook, Feb 07, 2018

Paige

5 ★ on Zillow, Feb 07, 2018

lizzylizzy

Stephanie helped me with two loans. One refi for my home that I used to for a down payment on an second loan for an investment property. Nee... Read More

5 ★ on Trulia, Feb 06, 2018

lizzylizzy

Great agent Stephanie helped me with two loans. One refi for my home that I used to for a down payment on an second loan for an investment p... Read More

5 ★ on Reach150, Oct 31, 2017

Teena

Stephanie is very professional, knowledgeable and she is excellent at what she does. Her answers were always thorough. She has a great habut... Read More

5 ★ on Reach150, Oct 05, 2017

Sandy

I've been working with Stephanie since 2014 when I bought my first home in Sacramento. Staphnie goes above and beyond for her clients. It wa... Read More

5 ★ on Reach150, Sep 08, 2017

Teresa

Stephanie was not only professional, understanding and supportive, but she also made a referral that saved me over $1200 a year in insurance... Read More

5 ★ on Reach150, Sep 08, 2017

Daniel

Stephanie went above and beyond on multiple occasions in order to make the refinancing experience easier for me. I got a lower APR, I am sav... Read More

5 ★ on Reach150, Jul 21, 2017

Jazmyn

Stephanie went above and beyond her job description to ensure that we had a great home buying experience and continued to offer advice and s... Read More

5 ★ on Reach150, Jul 17, 2017

Mark

Wonder Woman!

5 ★ on Reach150, Jul 12, 2017

Amber

Stephhanie was always in communication with us. We always knew where things were. even when things changed she presented a solition and gave... Read More

5 ★ on Reach150, Mar 17, 2017

Michelle

Stephanie goes above and beyond. Not only is she organized, but when we had a unique situation while purchasing our house she gave us all th... Read More

5 ★ on Reach150, Mar 16, 2017

Erica

clear communication, responding to weekend and evening inquiries, overall great service.

5 ★ on Reach150, Feb 06, 2017

Scarlet

Stephanie was very pleasant, knowledgable, professional and thorough. She kept me informed throughout the entire process.

5 ★ on Reach150, Feb 01, 2017

Brianna

Absolutely amazing from the start. The communication, follow through, knowledge and the friendliness that was shared with me throughout the ... Read More

5 ★ on Reach150, Jan 31, 2017

John

Great service and a very quick resolution (30 days) for my refinance!