Susan's Bio
NMLS #1072713
Loan Officer
Helping people experience the American Dream of home ownership brings me the greatest job satisfaction! I take great pride in finding a competitive loan program for my clients and providing them with a smooth financing experience.
I have joined Big Valley Mortgage because they have been an industry leader for more than 20 years and provide tremendous resources and support for my clients in this ever changing mortgage market.
I have been in the financial industry for more than three decades, giving me years of lending experience. In a perfect world that isn’t a big deal but in the real world that is huge! If your transaction has challenges I will help you navigate through them with the least possible stress.
I strive to build relationships with my clients. With a mortgage loan being your largest financial transaction you need to know that you can trust me to educate you and practice the highest business ethics. I provide extraordinary service now and in the future. I receive great satisfaction when I can help family and friends of my clients’ because of the trust they have placed in me.
In my free time, I enjoy spending time with my two sons and their families. With four grandkids my “Gram Time” is priceless. I enjoy most outdoor activities including biking, kayaking, hiking and camping. I like walking my dog and am having fun learning to play golf.
Testimonials
on Reach150, Apr 06, 2022
Carrie
Susan is a rock star! She is efficient, kind, and one of the best communicators in the business. Always happy to see her pre approval letter... Read More
on Reach150, Apr 06, 2022
Anonymous
Susan did great on the transaction and was on it every step of the way. Thank you Susan for a seamless transaction. Lisa
on Our Website, Sep 30, 2021
John A.
Susan was and is an amazing loan officer! We previously chose Susan for our rental property, so were delighted to have her assistance for ou... Read More
on Reach150, Sep 10, 2021
Marcelina
I love that her goal is to build relationships and not just deals. She’s always available to help, always available to answer my questions... Read More
on Our Website, Jul 23, 2021
Teresa
Susan is fabulous ! I would use anyone else . Thank you Liz, for the referral !!🌝👍
on Our Website, May 13, 2021
Ronald
Susan is the best. I knew exactly what was happening every step of the way. She made things simple to understand and is an expert in the l... Read More
on Our Website, Mar 04, 2021
Joseph
This is the second time we have had the pleasure to work with Susan Marie Reaves on our home loans. Susan is diligent in keeping us informed... Read More
on Our Website, Mar 04, 2021
Phyllis
We have worked, with Susan, twice! Each time, she responded fast, was considerate, warm hearted and professional. We could not have had, ... Read More
on Reach150, Feb 20, 2021
Stacey
Plain and simple, Susan Reaves is the nicest person and the best at what she does. I am thankful for Susan’s professional, responsive, and... Read More
on Our Website, Jan 29, 2021
Kimberly
Susan has taken excellent care of me, my family and friends, multiple times. I aspire to have her drive and competence.
on Our Website, Nov 13, 2020
Farida
Susan Reaves is a Professional in her field and delivers the highest quality results. If you are serious about purchasing a property and ne... Read More
on Our Website, Nov 06, 2020
Jeffery
Susan and her Team provide results and excellent customer service at each step. I would recommend Susan Reaves for your next Home Loan. ... Read More
on Reach150, Aug 20, 2019
Monica Lynn
This was my first experience buying a home, and thanks to you Susan, it was a wonderful experience!! You were there for us from start to fin... Read More
on Reach150, Jul 23, 2019
Elizabeth M
Susan was selected by my clients and I was very impressed as I have worked with many lenders over my 34+years in real estate. She was courte... Read More
on Reach150, Jul 18, 2019
Richard
I was very satisfied with Susan and the assistance she provided with refinancing my home. I would strongly recommend her for anyone requirin... Read More
on Reach150, Apr 21, 2019
Jana
Susan Reaves at BVM made my home loan experience seamless and anxiety free. Purchasing a new home and refinancing an existing loan had me st... Read More
on Reach150, Apr 01, 2019
Anna
I LOVE Susan, by far one of the easiest transactions so far! She was on it with everything and this escrow was a refi and new purchase done ... Read More
on Reach150, Jan 23, 2019
Jason
Susan was knowledgeable incredibly attentive and just wonderful to work with. I’m a first time home buyer and Susan took the time to guide... Read More
on Reach150, Dec 04, 2018
MOSES
This is my second time working with Susan and she is dedicated to her craft. We had trouble with the sellers daughter squatting on the prope... Read More
on Reach150, Dec 03, 2018
Darren
Susan was so wonderful she knows her stuff and I appreciate it so much she had to do a lot more than what was expected because the people we... Read More
on Reach150, Oct 29, 2018
Ryan
Susan was a wonderful person to work with. Very knowledgeable and made my experience go very smooth. Friendly, hard working, and highly reco... Read More
on Reach150, May 09, 2018
Amy
Susan was a amazing to work with. She was professional, enthusiastic and creative. Buying our dream home was a breeze because of her! Don't ... Read More
on Reach150, Apr 15, 2018
Carrie
Susan is nothing short of fabulous to work with. She had come highly recommended by my buyers who had previously worked with her on a differ... Read More
on Reach150, Apr 13, 2018
Robert
Susan did a fantastic job at not only closing the transaction on time but keeping everyone well updated throughout! I would highly recommend... Read More
on Reach150, Nov 08, 2017
Yvette
I was extremely happy with the service that Susan gave me. She was always ahead of the game and worked to make sure she was pro-active on my... Read More
on Zillow, Nov 03, 2017
rk
Thank you to Susan!! She was with me each step of the process and then some. The process was easy, I love the e-sign, I just had a lot of qu... Read More
on Reach150, Nov 02, 2017
Kathleen
Thank you to Susan!! She was with me each step of the process and then some. The process was easy, I love the e-sign, I just had a lot of qu... Read More
on Reach150, Oct 06, 2017
Brenda
Susan was a pleasure to work with!! Always available when we had any questions. Very professional, yet personable. She found the best rates ... Read More
on Reach150, Aug 12, 2017
CHRISTINE
Hard-working, trustworthy and responsive are the first three qualities that come to mind when referring Susan. I was referred to Susan by he... Read More