Kassi and her family relocated from Wyoming to California in June of 2019. She may be new to the originator position, but she has over 20 years of experience in customer service with the past 6 in the real estate and financial industry. Kassi spent 2 years with First American Title as an Escrow Officer where she built strong relationships with local real estate agents and customers, which helped lead to her success as a consumer/commercial lender with Pinnacle Bank for the past 4 years. She also has a Bachelor’s Degree in Business Administration with an Emphasis in Financial Management.
Kassi purchased her first home at 20 years old and remembers the feeling of excitement and accomplishment she felt at the closing table. She is excited to help other individuals and families achieve the same feeling. When shopping for a mortgage professional, you need someone who you can rely on. Kassi will support you through the loan process from pre-approval to closing. Her number one goal is to ensure that you have a stress-free experience. She is committed to providing the highest level of customer service to all of her clients and referral partners, no matter how big or small the transaction is.
Kassi has been married to her husband Jeramie for 10 years and they have two amazing children. Their daughter, Janaiya, is a dancer, and their son, Keaton, plays every sport offered to him. When she isn’t busy transporting her children to practices and events, she enjoys running, traveling with her family, and relaxing at the beach.
Jun 27, 2021
Was easy and it was great service
Jun 17, 2021
Kassi was always on top of things. Answering all my questions. Went through very smoothly. I would recommend her!
Jun 10, 2021
Kassi was fantastic!! It would highly recommend her!
May 11, 2021
Absolutely loved how fast she worked on the file. Meet and exceeded everyone of my expectations! SUPER, SUPER fast. I am impressed!!!!
Apr 22, 2021
Apr 22, 2021
I like to take the time and thank Kassi Dunn and Lupe Ochoa Thay for the awesome and hard work they done to help me get into my dream home. ... Read More
Apr 12, 2021
There are really no words that I can use to express my gratitude and my appreciation for Kassi. She worked with me for a year until my credi... Read More
Mar 10, 2021
Kassi made the loan process painless and simple. We were able to complete everything but the final signing online which was super convenient... Read More
Jan 27, 2021
I highly recommend Kassi Dunn. She was friendly, available and responsive whenever I had questions. She helped put my mind at ease and nav... Read More
Jan 26, 2021
Great communication! I always received quick responses. Always felt in the loop in regards to the process. Overall best experience!
Jan 23, 2021
Kassi was amazing; very helpful, patient , answered all of out questions (many times), and went out of her way to work after hours because o... Read More
Jan 20, 2021
From start to finish, Kassi was there to answer any questions and guide me along. I found her to be pleasant and knowledgeable throughout t... Read More
Jan 06, 2021
Kassi was great to work with. After spending over an hour answering all of my one thousand and 1 questions I had about the entire loan proce... Read More
Dec 18, 2020
Working with Kassi was exactly what we were hoping to find in a loan professional. She was knowledgeable. She was candid. And she was except... Read More
Dec 17, 2020
Very helpful and always willing to go the extra mile to get things done .
Dec 16, 2020
She was super helpful and had great communication!
Dec 05, 2020
quick, painless, and very informative.
Nov 04, 2020
Kassi was AMAZING! She was fast, efficient, and thorough; all while being down to earth. She made me feel like we’d been friends for years... Read More
Oct 24, 2020
Kassi did a great job handling our loan. She has great followthough and pays attention to detail. She communicated with me daily and kept me... Read More
Sep 25, 2020
Our loan officer, Kassi Dunn, was so helpful and explained everything clearly, especially when we had questions. Very easy to work with. W... Read More
Sep 24, 2020
Kassi is AMAZING!!!
Sep 23, 2020
Kassi is AMAZING!!! I will be sending friends and family her way every chance i get!!
Sep 16, 2020
Kassi was great to work with. Covid has complicated our world but she came thru with characteristic good humor and clarity despite it all. T... Read More
Aug 26, 2020
Kassi was very helpful. She explained and answer every single thing I asked her when she was helping me refinance my home.
Aug 12, 2020
Everything was great Kassi always explained things to me into depth and always checked in with me to make sure I understood everything! She ... Read More
Aug 01, 2020
Kassi Dunn with Big Valley Mortgage was absolutely amazing to work with! She was polite, friendly and very professional. Kassi is super help... Read More
Aug 01, 2020
The whole experience was fantastic!!! We felt very comfortable and weren’t afraid to ask questions. Kassi Dunn is the absolute best!!!!
Jul 18, 2020
Our entire home buying experience with Kassi was fantastic! She was so helpful in answering all of our questions, great communication and al... Read More
Jul 18, 2020
Our loan officer Kassi was just Amazing! Was On top of everything And walked us thru the entire process. Always kept us informed of any and ... Read More
Jul 17, 2020
Buying our first home was a wonderful experience thanks to our lending agent. Quick responses and working around the clock. I would recommen... Read More
Jul 15, 2020
5 stars, only because there is no 6th star. I know corny, but truly, Kassi went above and beyond what would be considered great service. I... Read More
Jul 11, 2020
I loved how helpful Kassi was throughout the entire home buying process! I really appreciated how patient she was & how she explained things... Read More
Jul 01, 2020
Very responsive and answered all questions in a timely manner with a very positive attitude
Jun 29, 2020
Working with Kassi was so great! Communication was great, she did an amazing job with explaining everything to me in detail. She answered al... Read More
Jun 19, 2020
Had a great experience. Cassie contacted us and gave us information as was needed.
Jun 17, 2020
Kassi is great!!!
Jun 17, 2020
Kassi was very helpful. She offered an enormous amount of knowledge through our home buying expeirence. We are extremely thankful.
Jun 17, 2020
Kassi was great!!! She answered all my questions whenever I called. She communicated very well and explained everything.
Jun 12, 2020
Kassi was excellent throughout the home buying process specially for a first time home buyer. I would recommend her to everyone. Thanks so m... Read More
Jun 12, 2020
Kassi is awesome! She was very professional at all times, keeping me aware of everything that was happening, if I had any questions she was ... Read More
Jun 05, 2020
Everything went so smoothly process was easy and Kassi was very knowledgeable and delivered excellent customer service
Nov 16, 2019
Where to start with such a wonderful fun, out going person. I’ve you used Kassi on some loans and I’ll tell you what I’m sure gonna m... Read More
Nov 15, 2019
Kassi is great to work with, she is very knowledgeable and strives to provide the best service to her clients. Kassi is professional and va... Read More
Nov 14, 2019
Kassi has always been easy to work with and a great communicator on all of our loans. She is straight forward and does all the leg work to m... Read More