Testimonials
At Big Valley Mortgage, a trusted
mortgage company in Roseville, CA, and surrounding areas, we strive to provide homeowners, old and new, with the best service possible. Taking out a home loan can be a stressful process, and we aim to limit that stress. We equip Loan Officers with the tools and professional team necessary to best deliver prompt, efficient, and pleasant service. This page contains a collection of customer testimonials and reviews from people we have proudly served and placed in new homes.
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Brent was amazing! He answered every one of our questions and walked us through the whole process step by step. He would consistently keep us informed as to what was ahead and what to expect. We couldn’t be more happy with our experience.
-Araceli S. for Brent Petersen
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Thank you so much for all your help during the process of my home. You were quick and efficient with all my questions and made this process so simple and stress free. I’d recommend Kassi to all my friends and family!
-Griselda P. For Kassi Dunn
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As a first time home buyer, Beth was amazing! She was available, knowledgeable, communicative and able to answer ALL my questions (I had a lot!). I highly recommend Beth!
-Alison P.
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Buying a house felt incredibly intimidating to me at first. I went into the process nervous and unsure if I could really do it. I didn’t realize how smooth and manageable the process could feel with the right loan officer! From the very beginning, Brent gave me confidence and reassurance without ever making me feel pressured. He broke down every step in a way that was easy to understand, answered all of my questions patiently, and made sure I always knew what was happening and what to expect next. I genuinely trusted his guidance throughout the process, and that made me feel confident in my decisions. He kept telling me I could do this, and he was right. I officially became a homeowner, and I’m so grateful for his support every step of the way. I highly recommend working with Brent if you want someone knowledgeable, responsive, trustworthy, and great at making a complicated process feel approachable!
-Karin P
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Brent is super knowledgeable and never made me feel stupid for asking so many questions. I was cautious and apprehensive at first but after a few meetings with Brent I felt confident about buying a home. As a first time home buyer, I felt that I was in really good hands. I felt comfortable and was able to navigate the finances in home buying easily with Brent and his team. He was free to call or text in the weekend as needed which made him truly go above and beyond for me. It was a stressful time as I went through 3 contracts until finally finding a home and his team handled it with patience and with such a quick turnaround time. Couldn’t have bought my first home without Brent! Thanks Brent and team!
-Sheng X.
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Cindy was awesome π€©
-Leigh B.
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I can’t recommend Trankie enough to everyone. It was my first time purchasing a home and he made himself available to our family even, afterhours. He answered all of our questions and concerns. We appreciate the time and effort his team allocated to us.
-Liliana Cortes-R.
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Brent is super knowledgeable and never made me feel stupid for asking so many questions. I was cautious and apprehensive at first but after a few meetings with Brent I felt confident about buying a home. As a first time home buyer, I felt that I was in really good hands. I felt comfortable and was able to navigate the finances in home buying easily with Brent and his team. He was free to call or text in the weekend as needed which made him truly go above and beyond for me. It was a stressful time as I went through 3 contracts until finally finding a home and his team handled it with patience and with such a quick turnaround time. Couldn’t have bought my first home without Brent! Thanks Brent and team!
-Sheng X.
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Cindy was awesome π€©
-Leigh B.
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Joseph Parks is very knowledgeable and efficient in my loan experience. I would recommend him to my friends and family. Thank you for your helpππΌ
-Souk M.
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We've just had our second loan completed with Penny and I've also referred many clients to her as well. She is the best in the business hands down. Her knowledge and understanding of lending blows me away every time. She commutates every update, is very clear on the process, always has docs into title early and best of all she never disappoints on the rates. I am never stressed when working with Penny and Shannon.
-Teena B.
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Excellent service! The Ramirez team went above and beyond in helping us achieve our goal on owning our first house.
-Victor P.
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Wonderful team led by Penny. Everyone was very helpful and responsive. They worked miracles for us. We highly recommend Penny to anyone looking for a mortgage.
-Lee Ann E. For Penny McClure
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Klare was very helpful and thorough with clarifying any questions I had.
-Song Y. For Mai Vue
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Amazing from start to finish!
-Tanya W.
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Our experience with Sean and his team was amazing! Right from the start he was on top of his fame and helping us out. Everything was smooth and easy with his team. By far the best home buying experience!!
-Hung L. For Sean Krause
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Armando you did an excellent job, you and all of your team. And I appreciate your time and effort on this matter and I really recommend you to all the people who want to buy a home, thank you.
-Elizabeth K. For Penny McClure
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We received first class service from Penny and her team. We were kept updated on everything with a phone call and email. They were able to get us closed early. It was a great home buying experience.
-Randall A. For Penny McClure
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Tonya is beyond knowledgeable, attentive, understanding of whatever situation that may arise and is very caring. Her troubleshooting and knowledge of the industry and products available, made my transaction as smooth as one could hope for with the hiccups that arose along the way. Had 100% confidence in her that she would lead me in the right direction.
-Germaine S.
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Shiovawn was great! She took the time to make sure things went smoothly.
-Timothy S.
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Fast, smooth process.
-Thanh N.
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Always promptly returns phone calls. Very knowledgeable. Got results before expected. Can’t say enough how much we appreciate Penny.
-Steve B. For Penny McClure
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Smooth as silk.
-Adam R. For Jeremiah Lesniak
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Susan went above and beyond to help us with our loan. She cares deeply for her clients. She will continue to fight for your best interest and is incredibly knowledgeable. It was not an easy process for us but having her on our side helped get us through it. Can’t thank her enough!
-Ryan J.
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Good service.
-Edgar R. For Sean Krause
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I had a fantastic experience with Brent Petersen at Big Valley Mortgage. Professional and knowledgeable, he made the mortgage process a breeze. Highly recommend Brent for his top-notch service!
-Danny H. For Brent Peterson
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Wish I could leave 10 stars for Rodney! Rodney assisted in my first home purchase in 2017 (we didn't qualify initially but he provided us with the steps to make it happen!). And for a refi in 2021. My loan has since been shifted to another servicer but to THIS VERY DAY, Rodney continues to answer questions & provide referrals/recommendations with anything home related... actually, once I reached out for auto loan brokers & he helped me with a stellar referral for that as well! Rodney at BVM is one of a kind.
-Sara L. For Rodney Anderson
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Kassi is amazing.
-Ruby T. For Kassi Dunn
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Penny is pleasant, professional and quick.
-Analilia F. For Penny McClure
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Overall great experience. Rob was there to help me throughout the whole entire process of purchasing a home and was helpful even after the deal was closed.
-Allen E. For Rob Popham
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The staff was helpful in navigating the loan process and answered all my questions.
-Fatima F. For Sean Krause
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We had a great experience working with Penny! She is hard-working, professional, and thorough. Everything was completed in a timely manner.The communication and help in getting a loan was excellent.
-Bertha Duran-M. For Penny McClure
