Testimonials
At Big Valley Mortgage, a trusted
mortgage company in Roseville, CA, and surrounding areas, we strive to provide homeowners, old and new, with the best service possible. Taking out a home loan can be a stressful process, and we aim to limit that stress. We equip Loan Officers with the tools and professional team necessary to best deliver prompt, efficient, and pleasant service. This page contains a collection of customer testimonials and reviews from people we have proudly served and placed in new homes.
★★★★★
We've just had our second loan completed with Penny and I've also referred many clients to her as well. She is the best in the business hands down. Her knowledge and understanding of lending blows me away every time. She commutates every update, is very clear on the process, always has docs into title early and best of all she never disappoints on the rates. I am never stressed when working with Penny and Shannon.
-Review by Teena Budd
★★★★★
I had a fantastic experience with Brent Petersen at Big Valley Mortgage. Professional and knowledgeable, he made the mortgage process a breeze. Highly recommend Brent for his top-notch service!
-Review by Danny Harris
★★★★★
Wish I could leave 10 stars for Rodney! Rodney assisted in my first home purchase in 2017 (we didn't qualify initially but he provided us with the steps to make it happen!). And for a refi in 2021. My loan has since been shifted to another servicer but to THIS VERY DAY, Rodney continues to answer questions & provide referrals/recommendations with anything home related... actually, once I reached out for auto loan brokers & he helped me with a stellar referral for that as well! Rodney at BVM is one of a kind.
-Review by Sara L.
★★★★★
Excellent service! The Ramirez team went above and beyond in helping us achieve our goal on owning our first house.
-Review by Victor Pulido Salas for Liz Ramirez
★★★★★
Wonderful team led by Penny. Everyone was very helpful and responsive. They worked miracles for us. We highly recommend Penny to anyone looking for a mortgage.
-Review by Lee Ann Eager
★★★★★
Kassi is amazing.
-Review by Ruby Trujillo for Kassi Dunn
★★★★★
Klare was very helpful and thorough with clarifying any questions I had.
-Review by Song Yang for Mai Vue
★★★★★
Penny is pleasant, professional and quick.
-Review by Analilia Fellines for Penny McClure
★★★★★
Overall great experience. Rob was there to help me throughout the whole entire process of purchasing a home and was helpful even after the deal was closed.
-Review by Allen Eager for on Rob Popham
★★★★★
Amazing from start to finish!
-Review by Tanya Wolfe for Sheryl Verdugo
★★★★★
The staff was helpful in navigating the loan process and answered all my questions.
-Review by Fatima Franco for Sean Krause
★★★★★
Our experience with Sean and his team was amazing! Right from the start he was on top of his fame and helping us out. Everything was smooth and easy with his team. By far the best home buying experience!!
-Review by Hung Ly for Sean Krause
★★★★★
Armando is an excellent loan officer who takes the time to explain the process. He is knowledgeable and has great communication skills. He makes the process easy with his expertise.
-Review by Robin Davis for Armando Avila
★★★★★
Armando you did an excellent job, you and all of your team. And I appreciate your time and effort on this matter and I really recommend you to all the people who want to buy a home, thank you. Sincerely your friend Angel Valadez.
-Review by Elizabeth Kepler for Armando Avila
★★★★★
We received first class service from Penny and her team. We were kept updated on everything with a phone call and email. They were able to get us closed early. It was a great home buying experience.
-Review by Randall Arruda
★★★★★
Tonya is beyond knowledgeable, attentive, understanding of whatever situation that may arise and is very caring. Her troubleshooting and knowledge of the industry and products available, made my transaction as smooth as one could hope for with the hiccups that arose along the way. Had 100% confidence in her that she would lead me in the right direction.
-Review by Germaine Silva
★★★★★
Shiovawn was great! She took the time to make sure things went smoothly.
-Review by Timothy Schomberg for Shiovawn M. Carlon
★★★★★
Fast, smooth process.
-Review by Thanh Nguyen for Malyna Van Phan
★★★★★
Always promptly returns phone calls. Very knowledgeable. Got results before expected. Can’t say enough how much we appreciate Penny.
-Review by Steve Bertino for Penny McClure
★★★★★
Smooth as silk.
-Review by Adam Redgate for Jeremiah Lesniak
★★★★★
Susan went above and beyond to help us with our loan. She cares deeply for her clients. She will continue to fight for your best interest and is incredibly knowledgeable. It was not an easy process for us but having her on our side helped get us through it. Can’t thank her enough!
-Review by Ryan Jones for Susan Swenning
★★★★★
Good service.
-Review by Edgar Ramirez for Sean Krause
★★★★★
I loved the way Albert kept a completed and pending list of tasks. Everything moved very quickly. Thanks for all your help Albert!
-Review by Daniel Ward for Albert J Gonzales Jr.
7/12/2022
★★★★★
We had a great experience working with Penny! She is hard-working, professional, and thorough. Everything was completed in a timely manner.The communication and help in getting a loan was excellent.
-Review by Bertha Duran-Medina for Penny McClure
